Clienteling
Personalize store customer outreach at scale
Empower associates to deliver personalized outreach, track shopping behaviour, automate tasks and scale direct outreach.
Create a system that applies the best in-class sales operations at scale.
Customer profiles and shopping history
Provide associates with valuable insights into each customer’s preferences
Each profile saves purchases history and browsing behaviour. With this data, associates can offer personalized recommendations, ensuring more meaningful interactions and improved conversion rates.
Store Communications
Allow associates to engage through multiple channels
Drive more conversations with customers to inspire purchase and save the sale. Allow your sales associates to communicate with individual customers through email, SMS and Social Networks with clickable products and online sales tracking attribution.
Automated Tasking
Streamline customer outreach by providing automated reminders
Scale outreach with automated tasks so associates can make personalized product recommendations based on customer insights and loyalty program data.
Contact management
Keep a record of all your new and old customers
Easily add new contacts, or search and filter clients based on their purchase activities or contact informations such as state, minimum or maximum transaction amount, product categories, brands and more.
Product Catalog
Personalize recommendations with an integrated product catalog
Allow your product experts to access real-time product information and inventory data to send recommendations to their customers across any channel.
